Technician
Responsibilities

• To assist the Technical Supervisor on the day-to-day troubleshooting, diagnosing breakdown problems, enhance servicing on car park systems.
• To upkeep and perform preventive maintenance of parking equipment, replacement of parts and components at car park sites.
• Co-ordinate and follow-up projects on site.
• Assist in resolving technical issues with contractors, suppliers, vendors and customers
• Involve in start-up works of new car parks and handing over of car parks. Example termination of telephone lines, arrange with contractor to install / remove signs, co-ordinates with contractors to install / dismantle of equipment etc.
• Provide technical support and troubleshooting of car park equipment etc.
• Documentation of maintenance and repair works, purchases, testing records, etc
• Initiate purchase requisition for spare parts, consumable items and works orders

Requirements

• Candidate must possess at least a Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Engineering (Industrial), Engineering (Mechanical) or equivalent.
• Applicants must be willing to work in different location..
• Graduates/Entry level applicants are encouraged to apply.
• Full-Time position(s) available..
• ITE/Diploma (Technical)
• Holds valid Class 2B or Class 3 Singapore licence
• Two rotating shifts including weekends

Customer Service Officer
responsibilities

• Attend to calling customers in regards to their carpark enquiries/ feedback/ complaints via phones, emails or in person (if any).
• Obtain and evaluate all relevant information to handle car park cases either operationally or technically
• Checking and monitoring CCTV’s for discrepancies, system issues, or occurrences
• Perform updating of customer’s carpark data as required by Clients.
• Monitor and track manpower deployment for Operations and Technical teams
• Perform investigations and process refunds for customers
• Proactive in helping the team on ad-hoc duties related to Control Centre, as and when assigned

Requirements

• Excellent communication skills.
• Familiarity of MS applications.
• Shifting schedule (rotation of shifts).
• Candidate must possess at least Primary/Secondary School/”O” Level, Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC in any field.
• At least 2 Year(s) of working experience in the related field is required for this position
• Be able to communicate to Chinese clients
• Required Skill(s): Excellent customer service, Excellent communication skills
• Preferably Non-Executive specialized in Customer Service or equivalent
• Only Singaporean

Inventory Control Officer
responsibilities

• Manage stock deployment and allocation
• Work with Project & Technical team on the used & new parts for inventory stock taking purpose.
• Track sell through rate/quantity of stocks and review of ordering quantity
• Handle transfer/replenishment of stock transfer between office, sites and store
• Ensure accuracy & completion of inventory data
• Liaise with Finance on stock and inventory audit related issues
• Monitoring of import shipping status as well as reviewing of outstanding issues
• Arranging direct imports and local purchases items for shipments
• Monthly data entries for consignment stock
• Maintain and update the Inventory Management Reports, and generate inventory reports
• Application of license from regulatory bodies
• Support customer service in customer delivery tracking
• Handle returns and tracking of vendor returns performance
• Review and coordinate with clients, vendors and contractors
• Review import sell through and work with the Management to propose re-ordering quantity
• Consolidate and propose for Inventory Adjustment
• Perform any other ad-hoc duties as assigned

Requirements

• A Diploma qualification & above
• At least 2 years of experience in Inventory Control or Distribution
• Proficient in MS Office applications, especially Excel, is a must.
• Good communication skills.
• Meticulous and good numerical sense
• Able to multi-task and to work productivity in a fast pace environment

Interested applicants, please send in your details to  HR-recruitment@secureparking.com.sg